How can we support you?
How can we support you?

Services from ontec

At ontec the service is included in the product: Our experts support you competently and personally for all questions or challenges that result around the automation systems. Our service personnel and support technicians will be right at your side with advice and action from the conception through the installation and commissioning phase up to training. As special service our ontec experts can be reached at any time via 24-hour emergency service.

ontec is available to you 24 hours, 7 days a week. Our extensive customer service is understood. The ontec service team will be available to you worldwide for the setup and maintenance of the equipment.

Of course we also train and advise your own personnel in detail. Instruction manuals and corresponding documents in the respective national language belong to the standard.

The services from ontec at a glance

  • Training: We make operation and maintenance personnel fit for your new machines, equipments and systems from ontec.
  • Assembly: Machines, equipments and systems – ontec also assembles on-site in land and abroad.
  • Commissioning: For commissioning qualified ontec personnel will be available.
  • Service & maintenance: For all machines we offer service works – for precautionary maintenance ontec establishes practical maintenance plans.
  • Emergency service: Seven days a week, 24 hours a day, for the fields of electrical engineering, measurement and control technology and industrial mechanics.

Do you have a Question

Please talk to us in order to discuss your questions, views and aims in detail –

our contact persons will be available to you any time.

Your person to contact


ontec automation GmbH

Kalkofen 10

95119 Naila

Fon: +49 (0) 9282 / 931-0

Fax: +49 (0) 9282 / 931-101


The ontec automation GmbH develops and builds automation systems and special machinery for industrial productions with know-how, quality and passion.